A whole new you. Q-Redew.
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The original Q-Redew is a unique, convenient hand-held hairstyling vapor wand specifically designed to help you quickly and naturally rejuvenate, enhance and enjoy your hair’s curls and waves. In just minutes, the Q-Redew user can infuse the right amount of warm mist at the right time to achieve a naturally reactivated curl and/or wave. The Q-Redew is used on dry hair and leaves your hair dry. No need to rewet or spray until wet to refresh. The Q-Redew can be used alone or with other complementary products (sprays, gels, etc) as part of your normal styling routine. Use at home, at work, at the gym – the Q-Redew offers you curl/wave rejuvenation when you want it, where you want it!!
*The Q-Redew is 120 voltage. It is not to be used with convertors or adaptors as the functionality cannot be gauranteed and they will shorten the working life of the Q-Redew. Q-Redew Products is patent pending in the EU with the intention of producing 240 voltage units. Subscribe to our newsletter where we will be sure to announce the arrival of new EU inventory.
Showing reviews 1-10 of 250 | Next
Posted by Jennifer on 23rd May 2015
Love this product!! It does wonders for me and my daughters 4C natural hair. I recieved my product in a very timely matter, and no disappointment at all. I read all the reviews before deciding whether to purchase it or not. The most negative thing that was said from other customers was about them recieving a defaulted product. Well, I just requested for them to assure that my product is not defaulted and in great working condition, and I got just what I asked for!
*As a side note...do read the directions before using. Almost burned my scalp! :)
Posted by Tyra Dickens on 18th May 2015
I received my Qredew in April 2015 an was excited to use it on my natural hair as well as my two natural daughters. It does what it says it does the softness that it leaves your hair in is amazing. I begin to have a small problem arise with the unit. I sent the requires email and the turn around time was incredible. They have the best customer care that I have worked with. So if you are having problems with dry hair I suggest giving this a try. Now I have to be in Qredew withdrawal until my unit comes back. I would gladly purchase this product again.
Posted by Unknown on 18th May 2015
Q-Redew Products Response to the below review:
Excellent customer service is a top priority of Q-Redew Products. Our 30- Day Satisfaction Guarantee and our 90-Day Manufacture's Warranty are stated at www.Qredew.com as follows:
"30-Day Satisfaction Guarantee-
We want you to be satisfied with your Q-Redew purchase. If you are not satisfied, you may return your undamaged purchase within 30 days of the date of purchase for a refund of you unit purchase price. Please note shipping and handling fees are not refundable.
If you have an account here at the www.qredew.com store, please log-in and follow the instructions provided. If you checked out without creating an account, please email us at email@example.com for return shipping instructions. Your feedback is important to us.
Please return the Q-Redew in its original condition and packaging.
You pay for return shipping. We can not accept packages COD. For your protection, you should insure your package for its full value.
Your refund will be processed upon our receipt of your returned unit.
90-Day Manufacturers Warranty-
Your Q-Redew appliance is warranted by Q-Redew Products for the original purchaser to be free from defects in materials and workmanship under normal use and service for a period of 90 days from the date shown on the purchasers receipt.
If your Q-Redew does not mechanically perform within the warranty period, Q-Redew Products will ship you a replacmen unit free of charge to you (we pay shipping).
To report a defected order, please contact Q-Redew Products by e-mail at firstname.lastname@example.org. for further instruction.
Your satisfaction is important to us."
I placed my order 11 days ago. received the steamer straight out the box using the handheld. the steam wasn't coming out properly so I gave it a few more try's adjusting it as the instructions said so It could steam properly still didn't work. the reservoir was secured tightly and there was no leaking. I paid $9 for shipping and since I'm not satisfied with the item because its clearly a manufacturer's problem and I no longer desire to have the item or have a new one sent out I have to pay for shipping again. To me this is NOT customer satisfaction or appreciation. I will not recommend this company or item to anyone I know.
Posted by Jenellle on 12th May 2015
This tool is great for detangling and moisturizing the hair. It cut my detangling time, and my hair is more manageable. I can sectioned my hair much easier. I run the Q-Redew through twice, add my styling conditioner and then twist. My hair is so soft and it seems to remain elongated for a longer period of time. I feel as though I have a new head of hair. The Q-Redew is definitely a girls' best friend. Thank you.
Posted by Mlyn21 on 4th May 2015
Kisses, hugs and love to the creator of my 4c hairs new bestfriend, may God bless you morning noon and night.... This thing is amazing!!! Why don't you own one yet...STOP reading just buy now...If you love your hair.
Posted by Colleen on 27th Apr 2015
Q-Redew's response to the customer review below:
Q-Redew Products will replace a faulty unit under our Manufacture's Warranty. We want you to be a happy Q-Redew user! We attempted to do so with the unit mentioned below. Unfortunately the unit was shipped outside the US by a third party shipper. We do not have international distribution and shipping in place making replacement of a Q-Redew outside our shipping perimeters difficult. To replace the below Q-Redew with Q-Redew Products shipping directly to the consumer would have resulted in taxes and duties for the consumer which the consumer decided they did not want to incur. Please use caution when purchasing and shipping outside the US via third party shippers.
I was so excited when i got my qredew after getting it for $20 off on black friday in 2014, was looking forward to having healthier hair by just using steam. I was impressed by the first use which was around late december, when i received it where i live and since school started back i didn't have much time to learn using it. I used it twice after that and it never worked since.
I emailed and they said could be voltage issue, but where i live the voltage is 120 and furthermore i've never had to worry about voltage when i use electronic items like this. I gave it a few weeks rest to see if that would help but nothing when i plug it in after a while, it starts blinking really fast and starts to get hot, which i assume its overheating.
I am so disappointed and upset because as a college student $60 is a lot and it would cost more to send it back. Good thing i didn't buy it at full price.
Another thing, with all the indents on it, its really hard to clean when using it on 5day old hair that has product on it. the dirt gets all into the creases.
So this is just a space saver to me, after doing research i found that I can use a handheld fabric steamer, which has some more features and costs less than half the cost of this. If i only studied to do that before....
Posted by Ashley on 27th Apr 2015
The only reason this product is getting 4 stars and not 5 is because I had to go through a faulty unit before I received a Qredew that was working properly. That being said, I love this product for my long, thick, tangly, 4c hair. Detangling used to be a nightmare. Now my hair stays soft and moisturized. I even use less products now! Love it! Can't live without it now.
Posted by Renee on 7th Apr 2015
Practice makes perfect with this product. It is a bit bulky, and I still can't find the "fill to" line for the water. However, once you get a system down, it definitely does what I need it to do- de tangle and keep my style looking good between washes.
Posted by Unknown on 5th Apr 2015
I have cut my detangling time by half!
Posted by Onyi Silmon on 26th Mar 2015
Q-Redew's response to the customer's review is as follows:
It is a disappointment to Q-Redew to receive a report of a faulty Q-Redew. Providing a useful, high quality product is a our goal. Providing excellent customer service is of equal importance to us, particularly when there is a less then satisfactory situation.
Our policy, when there is a Manufacture’s Defect, is to replace the Q-Redew quickly and efficiantly at no cost to the customer. We immediately provide a prepaid USPS 2 Day Priority Mail return label. If getting to the post office is inconvenient, as we realize it can be it can be, a request can be made to the USPS to have the shipment picked up when your mail is being delivered. We will in turn send a new Q-Redew within 24 hours of receiving the shipment.
Unfortunately there are several factors which play into our needing to receive the item back before releasing another. Q-Redew will continue to provide excellent customer service while balancing the realities of an online retail store.
The Customer's review is as follows:
What absolutely horrible service. I am livid. I bought this item and it was great, while it was working that is. I turn it on one day and it just stop releasing steam. I was no biggie they can just send me another since (mind you it hasn't even been up to a month) it worked for me. I contact them, they proceed in asking the normal questions.. no problem. Then the owner according to her gives me return label and tells me they have to receive it first before I receive a new one. Wierd I don't know what type of customers you serve but trust should be a priority right? I write that I am working mother I do not have the time or inclination really to wait for you to receive and item and then wait AGAIN to be shipped to me are you kidding!!! You sold me a faulty item and expect for me to wait. I call her and she gives me some lame excuse of in the past they had a more lenient policy but the real world blah blah blah. You have got to be joking right. I told her look 75$ is nothing, what I can't get back is time. I will leave my credit card information with you and if you don't receive your faulty item charge it. Nope. This is going back right now! What deplorable customer service!!!
Showing reviews 1-10 of 250 | Next